Outsourcing call centres persists as a strategic option with ever-increasing customer expectations and the eternal need to transform operations.
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If you are not being paid maintenance to support your child, you can consider having the defaulting parent’s pension benefits attached to cover the arrear payments – and possibly even future maintenance payments.
Written by: Laura du Preez, iOL News
Excessive debt is a serious dilemma that can lead to other problems such as bad credit, high interest rates, limited disposable income, etc. With careful money management, many people have successfully climbed from under debt, and given the opportunity to start anew. To become debt-free, you must avoid five common debt management mistakes.
Source: mydebt.co.za
No matter your overall feelings about Google+, though, Google’s new native Google+ app for iPhone is worth a look, especially because it’s hopefully just a first glimpse at what more of Google’s mobile apps will look like in the near future.
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A unique research project has been launched to better understand customer management infrastructures.
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credit card fraud has hit a ten-year low, fraud involving telephone transactions has actually increased by almost a third.
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Facebook is updating its data use policy in an attempt to give users more clarity on how the information they share is used by the company.
Source: News24
Lifestage investing, where the risk profile of your investments is reduced as you age, has been around for some years. Now a new life assurance company, BrightRock, is offering risk life assurance products that take account of your needs at different stages of your life.
Written by: Bruce Cameron, iOL News
A recent survey from Cisco finally tells us what we suspected all along.
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Financial organisations operate seven contact centres on average, globally. This means they are dealing with a vast and complex situation when it comes to customer engagement. Combining people, processes and technology is no mean feat.
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