If you have no extra cash and crushing debt problems, then how do you get out of this situation to prosper in the future?
Written by: Jillian Howard, iAfrica.com
Sources clued us in and Facebook has now confirmed with me that users will see Offers in the news feed, ads, and Sponsored Stories that feature a promo code or special link to click through for a discount on off-site purchases.
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With the ever-growing need for more productivity, many call centres are constantly changing: processes, structures, and above all technology. This often increases fears among employees and sometimes anger.
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It is easy to overlook the untapped power of the simple SMS text message for customer service. Used in the right way, SMS can be an important ally. So perhaps it’s time.
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The digital revolution has given rise to a literal explosion of data, as the volume of information shared, distributed and stored increases exponentially on a daily basis.
Written by: Charlie Fripp, IT News Africa
In a case with major ramifications for developers, the jury rules Google’s use of Java APIs infringed Oracle’s copyrights.
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Sword Ciboodle, a provider of customer solutions, and thinkJar, a customer experience advisory, surveyed medium- to large-sized contact centres across the UK and US on their use of social media for customer service.
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The abuse of credit is one of the key reasons why millions of South African households are in financial difficulty, according to Marc Sternberg, managing director of Spark ATM Systems.
Written by: Nick Hedley, msn News
The proliferation of multi-channel software and hardware has meant it is no longer possible for organisation to dictate how customers get in touch.
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Wikipedia.org defines insurance as the equitable transfer of the risk of a loss, from one entity to another, in exchange for payment.
Written by: Gareth Stokes, FA News
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