Overview

Founded by Howard Blake in 1990, BLAKE has established itself as a highly respected leader in the BPO and Contact Centre spectrum, focusing on all aspects of Customer Lifecycle Management and Debt Collection.

 
In the last two decades, BLAKE has grown both locally and abroad, boasting operations in Botswana, Namibia and Mauritius. By partnering with our clients to better understand their business, BLAKE develops tailored sales and service solutions that generate results by understanding and embracing change in the way consumers interact. These solutions are ever-evolving, ensuring the highest standards in the industry.

Vision

Mission

To be the premier provider of contact centre solutions in the customer lifecycle management arena. Blake leverages its unique people, technology and business intelligence to enhance customer lifecycle management strategies with tailored value propositions.
 

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