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Excellent customer service helps to improve customer experiences and better customer relationships will lead to customer loyalty.

It may seem easy to track down your debtors but when the debt begins to become unmanageable, it is important to get experienced debt collection professionals.

Call centres are the face of any company. Their success depends totally on the telephone etiquettes of the staff who receive these calls. It requires a warm, friendly and [...]

Choosing a CRM (Customer Relationship Management) for your business is a choice that should be made with several insights in mind. Luckily, we used the same exact ones when we [...]

Success in the real estate realm is never attributed to a single factor. Instead, it’s a sequence of elements that ultimately become a well-oiled machine. With this chain in place [...]

Choosing a Customer Relationship Management (CRM) that’ll revolutionise the way you work is a tall order when there’s several on the market. Anyone that’s ever used an ineffective [...]

If you’re reading this, you’ve probably already made yourself familiar with Wi-Fi advertising and what it offers brands. Just in case you missed it, perhaps you’d like to refer to [...]

Let’s face it, Big Data is a growing phenomenon in the current technological climate but what are companies doing with it, and do they realise that they even have it?

It’s the burning question that leaves both old and new school brands divided. Although there are various reasons both for and against advertising on Wi-Fi, one fact remains: Wi-Fi [...]

The Blake Group is driven to meet its transformation objectives and have recently concluded a Broad-Based Black Economic Empowerment transaction with the Gamiro Group. This has [...]