Blake Connect provides a full range of call centre solutions including Inbound and Outbound Sales, Telemarketing, BPO and customer service support.

Whatever your needs for customer engagement, call centre outsourcing from Blake is a smart move – helping to save you time, money and space.

If you’re looking for comprehensive and cost-effective contact centre solutions, Blake Connect delivers high quality, tailored call centre outsourcing using the latest techniques and highly trained staff.

From initial first contact with potential clients to customer care and support, our call centre solutions are tailored to meet your individual requirements quickly and efficiently. Whether you’re a new business or an established company looking to streamline your customer care facility, Blake’s call centre outsourcing provides experienced and responsive solutions across the board.

With our contact centre solutions we’ll work with you to maximise the results of your client information, and coupled with our data arm, Metonymy, Connect also offers exceptional lead generation to ensure accurate, targeted client interaction, plus the analysis of current trends in your respective marketplace.

Call centre solutions from Blake offer a two-fold advantage over traditional in-house methods:

Save Money:

Call centre outsourcing is extremely cost effective, removing the physical need for dedicated office space and operators, and the training, management and monitoring that goes hand-in-hand.

Make Money:

By improving the quality of customer care, our call centre outsourcing clients see increases in sales revenue, customer satisfaction, the quality of appointments made, and perhaps most importantly, the profile of your company within your industry.

Our contact centre solutions are ideal for business to business or when dealing direct with the consumer, and all our call centre outsourcing teams are trained to provide superior customer service at all levels. With a commitment to meeting your individual needs, and complete flexibility across all our call centre solutions, Blake Connect is the obvious choice for call centre outsourcing.

Find out more, visit our Contact page and get in touch – one of our call centre solutions team will be happy to discuss your specific requirements.