Unpaid invoices hurt your cash flow, limiting your ability to invest and grow your business. Our team is highly skilled in managing debts across all industry sectors including banking and finance, telco, retail, and medical. Using analytically driven collection strategies from high volume debt recovery campaigns to small case management, we work with you to design the best path to resolution. Our services cover the entire debt life cycle, with a focus on early stage and pre-legal collections.
For more than 27 years we have been acknowledged experts in debt recovery in South Africa and enjoyed true partnerships with our clients.
Transparency, trust and service excellence is the root of our success. Our commitment to fair debt collection practices is uncompromising. This means that everything we do is based on the highest degree of integrity and ethical behaviour. We also guarantee you professional debt collection in line with all local business standards, codes of conduct and legal requirements. These standards are not only important to us, but also our clients. This truth is reflected in our retention rate of long term clients, including some of the nation’s largest retail brands and leading banks.
Blake Collections delivers industry-leading debt-recovery rates, and with first and third-party collection solutions we can help you collect the money owed to your business while protecting your brand and customer relationships throughout the process.
When you partner with Blake Collections for debt recovery:
We will design an optimal collections solution that meets your organisation’s unique problem and recovery needs.
We strive to deliver real business impact by engaging, rehabilitating and reintroducing customers into the buying lifecycle to boost sales and build brand loyalty.
We will improve the reliability and accuracy of internal customer data, while adopting the highest standards to protect your data from loss, damage and
unauthorised access in adherence with the POPI Act.
We can seamlessly scale-up to accommodate a sudden influx in account volumes.
We bring together expertise in debt collection, data science and a thorough understanding of business. Our team of experts include highly-qualified debt
collection specialists, data scientists, business analysts, and an in-house IT company.
We operate from three locations and have taken extreme measures to ensure full business continuity capability.
From in and outbound sales to customer service and quality control, Blake Connect offers contact centre (BPO) solutions to cover the full customer lifecycle.