Debt Collection

Debt Collection

Whether you are owed a small or large amount, whether it’s low or high volume,
whether it’s B2C or B2B , the team here at Blake Collections have a
debt collection solution for you.

We make contact with your overdue
customers to maximise debt recoveries

Unpaid invoices hurt your cash flow, limiting your ability to invest and grow your business. Our team is highly skilled in managing debts across all industry
sectors including banking and finance, telco, retail , and medical . Using analytically driven collection strategies from high volume debt recovery campaigns
to small case management, we work with you to design the best path to resolution. Our services cover the entire debt life cycle, with a focus on early stage
and pre-legal collections.

Debt Collection

Debt Collection

Whether you are owed a small or large amount, whether it’s low or high volume,
whether it’s B2C or B2B , the team here at Blake Collections have a debt recovery solution for you.

We make contact with your overdue customers to maximise debt recoveries.

Unpaid invoices hurt your cash flow, limiting your ability to invest and grow your business. Our team is highly skilled in managing debts across all industry sectors including banking and finance, telco, retail, and medical. Using analytically driven collection strategies from high volume debt recovery campaigns to small case management, we work with you to design the best path to resolution. Our services cover the entire debt life cycle, with a focus on early stage and pre-legal collections.

Experts in Debt Collection

For more than 27 years we have been acknowledged experts in debt recovery in South Africa and enjoyed true partnerships with our clients.

Transparency, trust and service excellence is the root of our success. Our commitment to fair debt collection practices is uncompromising. This means that everything
we do is based on the highest degree of integrity and ethical behaviour. We also guarantee you professional debt collection in line with all local business standards,
codes of conduct and legal requirements. These standards are not only important to us, but also our clients. This truth is reflected in our retention rate of long term
clients, including some of the nation’s largest retail brands and leading banks.

Experts in Debt Collection

For more than 27 years we have been acknowledged experts in debt recovery in South Africa and enjoyed true partnerships with our clients.

Transparency, trust and service excellence is the root of our success. Our commitment to fair debt collection practices is uncompromising. This means that everything we do is based on the highest degree of integrity and ethical behaviour. We also guarantee you professional debt collection in line with all local business standards, codes of conduct and legal requirements. These standards are not only important to us, but also our clients. This truth is reflected in our retention rate of long term clients, including some of the nation’s largest retail brands and leading banks.

Collect your Debts

Blake Collections delivers industry-leading debt-recovery rates, and with first and third-party collection solutions we can help you collect the money owed to
your business while protecting your brand and customer relationships throughout the process.

KEY DIFFERENTIATORS

When you partner with Blake Collections for debt recovery:

Collect your Debts

Blake Collections delivers industry-leading debt-recovery rates, and with first and third-party collection solutions we can help you collect the money owed to your business while protecting your brand and customer relationships throughout the process.

KEY DIFFERENTIATORS

When you partner with Blake Collections for debt recovery:

Cog Call Center

TAILOR-MADE APPROACH

We will design an optimal collections solution that meets your organisation’s unique problem and recovery needs.

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RETURN ON INVESTMENT

We strive to deliver real business impact by engaging, rehabilitating and reintroducing customers into the buying lifecycle to boost sales and build brand loyalty.

Debt Call Center

CARE FOR YOUR DATA

We will improve the reliability and accuracy of internal customer data, while adopting the highest standards to protect your data from loss, damage and
unauthorised access in adherence with the POPI Act.

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SPEED OF EXECUTION

We can seamlessly scale-up to accommodate a sudden influx in account volumes.

Debt Call Center

TEAM OF EXPERTS

We bring together expertise in debt collection, data science and a thorough understanding of business. Our team of experts include highly-qualified debt
collection specialists, data scientists, business analysts, and an in-house IT company.

Collect Call Center

DISASTER RECOVERY

We operate from three locations and have taken extreme measures to ensure full business continuity capability.

Let us help you recover
your debts today

Contact Centre (BPO)

CONTACT CENTRE (BPO)

From in and outbound sales to customer service and quality control, Blake Connect offers contact centre (BPO) solutions to cover the full customer lifecycle.

Blake Call Centre
Traceps - Call Center Debtor Tracing Tool

DEBTOR TRACING TOOL

Traceps allows you to search over 55 million South African records, giving you the contact details you need to successfully trace debtors, all in a way that’s legally compliant.

traceps-logo
Contact Centre (BPO)

CONTACT CENTRE (BPO)

From in and outbound sales to customer service and quality control, Blake Connect offers contact centre (BPO) solutions to cover the full customer lifecycle.

Traceps - Call Center Debtor Tracing Tool

DEBTOR TRACING TOOL

Traceps allows you to search over 55 million South African records, giving you the contact details you need to successfully trace debtors, all in a way that’s legally compliant.

LOOKING FOR A DIFFERENT SOLUTION?

LOOKING FOR A DIFFERENT SOLUTION?