Who is Blake?

Vision To be the premier provider of contact centre solutions in the Customer Lifecycle Management arena.

Mission Leveraging our unique people, technology and Business Intelligence to enhance Customer Lifecycle Management strategies with tailored value propositions.

Blake is respected as a highly successful Contact Centre and Business Process Outsource leader. We provide both inbound and outbound sales and service solutions, focusing on all aspects of Customer Lifecycle Management. Our service levels, delivered by a professional team, surpass industry standards.

Established in 1990 by Howard Blake, Blake has expanded both domestic and International operations, with Blake International in Mauritius (serving the United States of America market), having shown fantastic growth.

Blake partners with clients to understand their businesses, and translates this knowledge into solutions which offer sustainable and quantifiable results. Blake uses best-in-class practice to ensure your customers speak to trained, qualified, friendly agents, who are able to deliver our 'Customer Delight Strategy'.

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Who is Blake?