Who we are
We see big potential in customer lifecycle management. Generating leads. Profiling customers. Increasing sales. Cross-selling and upselling. Building customer loyalty. Engaging customers. Providing customer care and quality assurance. Building a relationship, and keeping customers interested over time. We develop the solutions that help make these tasks a little easier and more effective.
Following the 2017 shareholder transaction with Gamiro, which saw Blake Group attain a 51.05% Black ownership of which 33.95% is Black Women ownership, it was clear that more could be done. Blake is delighted that this focus has resulted in Blake and Associates attaining a Level 1 BBBEE contributor status in 2018. Transformation remains core to everything that we do and the group is committed to retaining this contributor status.
Doing the right thing is the foundation of who we are – from the solutions we develop to the policies that guide the way we do business.
From our humble beginnings in 1990, Blake has built a rich heritage of positively impacting businesses with bespoke solutions that deliver real value.
We take pride in our approach
Passion, Respect, Innovation, Dynamism and Excellence (PRIDE).
It’s at the heart of everything we do.
So our mission to develop ever-evolving customer lifecycle management solutions without compromising high standards is something that comes naturally to us. It’s the Blake way.