Affiliation and Compliance

Association of Debt Recovery Agents (ADRA)

South African Credit and Risk Reporting Association

Registered Financial Services Provider (FSB licence number 44890)

Business Process enabling South Africa (BPeSA)

Council for Debt Collectors

Payment System Stakeholder Forum

All debt collection, debt management and credit management staff are registered with the Council for Debt Collectors.

Blake is also an EDO PSSF (Payment System Stakeholder Forum) Beneficiary member.

BBBEE and Compliance

Blake is committed to Broad Based Black Economic Empowerment and has a strategic plan to consistently work towards improved ratings.

The relevant BBBEE certificates provided by SANAS are available on request.

Blake operates in an environment where all our results and outputs on behalf of our clients are measured and rewarded through KPI’s and SLA’s. In addition:

  • Blake adheres to the Customer Privacy Regulations
  • Blake adheres to the Disclosure of Information Act Regulations
  • Blake adheres to all South African regulations in respect of Credit Management Services, Debt Collection, Debt Management and Contact Centres
  • Blake practices and adheres to a structured quality management process developed in conjunction with the client
  • Blake adheres to the Basic Conditions of Employment Act
  • Blake adheres to all labour relations stipulations
  • Blake adheres to the Customer Privacy Regulations