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Unfortunately, not all customers are as reliable as your business when it comes to making payments or honouring their contracts. Anyone who runs a business will know that cash flow is a crucial [...]

The close link between unpaid SOE debt and economic strength.

Debt Recovery can be an arduous task. Even if you are owed minimal amounts, unpaid invoices can be a detriment to cash flow, thus resulting in the limitation of growth and investment within your [...]

“Industries are excited about it, innovators are obsessed with it, but very few institutions are clear about what exactly they mean by it or what they can use it for”.

Excellent customer service helps to improve customer experiences and better customer relationships will lead to customer loyalty.

It may seem easy to track down your debtors but when the debt begins to become unmanageable, it is important to get experienced debt collection professionals.

Call centres are the face of any company. Their success depends totally on the telephone etiquettes of the staff who receive these calls. It requires a warm, friendly and professional voice, [...]

Choosing a CRM (Customer Relationship Management) for your business is a choice that should be made with several insights in mind. Luckily, we used the same exact ones when we built our platform [...]

Success in the real estate realm is never attributed to a single factor. Instead, it’s a sequence of elements that ultimately become a well-oiled machine. With this chain in place to ensure that [...]

Choosing a Customer Relationship Management (CRM) that’ll revolutionise the way you work is a tall order when there’s several on the market. Anyone that’s ever used an ineffective one will tell [...]

If you’re reading this, you’ve probably already made yourself familiar with Wi-Fi advertising and what it offers brands. Just in case you missed it, perhaps you’d like to refer to our last [...]

Let’s face it, Big Data is a growing phenomenon in the current technological climate but what are companies doing with it, and do they realise that they even have it?

It’s the burning question that leaves both old and new school brands divided. Although there are various reasons both for and against advertising on Wi-Fi, one fact remains: Wi-Fi is simply [...]

The Blake Group is driven to meet its transformation objectives and have recently concluded a Broad-Based Black Economic Empowerment transaction with the Gamiro Group. This has resulted in the [...]

Much like every other industry that existed before the rise of digital, Real Estate has relied mostly on traditional methods to make a profit. Whilst this has never been an issue, the next [...]

As Albert Einstein once said, “the only source of knowledge is experience.” We, of course, could not agree more. Historians claim that historical perspective helps to sharpen one’s vision of the [...]

South Africa is now officially in its first recession since 2009 after gross domestic product (GDP) shrank by 0.7% in the first quarter of the 2017. With consumers owing around 75% of their [...]

We are all very much aware of how recent technologies have changed the face of the business world. Naturally, in the beginning it arrived with big price tags and only the already established [...]

There are numerous agencies to handle your debt collection. However, finding the right one which is able to maintain healthy business relations with your customers, beyond the debt recovery, can [...]

Customers are core to the success of any company. But not just customers, happy customers. Happy customers stay with you longer. Happy customers make you more profitable. The rise of the digital [...]