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The 18th of July marks the birthday of our former president – Nelson Mandela. He became the country’s first democratically-elected president in 1994. After dedicating 67 years of [...]

Unfortunately, not all customers are as reliable as your business when it comes to making payments or honouring their contracts. Anyone who runs a business will know that cash flow [...]

The close link between unpaid SOE debt and economic strength.

Debt Recovery can be an arduous task. Even if you are owed minimal amounts, unpaid invoices can be a detriment to cash flow, thus resulting in the limitation of growth and [...]

“Industries are excited about it, innovators are obsessed with it, but very few institutions are clear about what exactly they mean by it or what they can use it for”.

Excellent customer service helps to improve customer experiences and better customer relationships will lead to customer loyalty.

It may seem easy to track down your debtors but when the debt begins to become unmanageable, it is important to get experienced debt collection professionals.

Call centres are the face of any company. Their success depends totally on the telephone etiquettes of the staff who receive these calls. It requires a warm, friendly and [...]

Choosing a CRM (Customer Relationship Management) for your business is a choice that should be made with several insights in mind. Luckily, we used the same exact ones when we [...]

Success in the real estate realm is never attributed to a single factor. Instead, it’s a sequence of elements that ultimately become a well-oiled machine. With this chain in place [...]