By Blake In NewsPosted 24th Jul 2018 Why Call Centres Matter More than Ever Excellent customer service helps to improve customer experiences and better customer relationships will lead to customer loyalty. Read More
By Blake In NewsPosted 17th May 2018 Top Call Centre Etiquette Tips for Better Customer Experience Call centres are the face of any company. Their success depends totally on the telephone etiquettes of the staff who receive these calls. It requires a warm, friendly and professional voice, [...] Read More